Running a business can be very challenging and requires a lot of know-how. Business owners and entrepreneurs are often busy with paperwork and general admin tasks, unable to do the work they love, and more importantly they don’t have the time to concentrate on more relevant aspects of the company because of the numerous details of running a business.
One excellent way of addressing this concern is through outsourcing or hiring a virtual assistant. Getting the work of a virtual assistant significantly helps entrepreneurs maximize their time and improve their business. Some of the tasks that a virtual assistant can typically do is accounting, search engine optimization, bookkeeping, web design, customer service, technical support, marketing tasks, just to name a few. The process of hiring a virtual assistant can be completed very quickly unlike the traditional recruitment process.
Once you have recruited your virtual assistant, the challenge is then to manage your virtual staff in order to achieve your business goals.
Here are some helpful tips to make your virtual staff a valuable part of your business:
Establish accountability. You need to set expectations clearly about the results you want in measurable terms. Specific goals should also be established. Another important factor is also to set work values and ethics which should be practiced at all times.
When delegating tasks to your virtual assistant, you need to clearly outline or list the task that needs to be completed. It is also very important to include the details of each of the task and communicate the results that you want.
Monitor and get regular updates
Ask your virtual assistant regular updates regarding the tasks. This is necessary so you can see exactly what’s being done and you can effectively communicate areas that need improvement. This way, you can determine if your staff is productive and actually getting the job done. Getting regular updates eliminates any worries that someone may not be putting in their time and effort.
Clear and frequent communication with your virtual staff builds good working relationship. Communication can either be through phone, email, video or audio chat. An effective communication system plays a vital role in building a relationship with your staff, and ultimately, establishing trust and mutual respect.
Employing a virtual staff is a great asset and can benefit any enterprise if managed correctly. With the aid of technology and effective work practices, it will be a win-win situation for both the virtual staff and the company.