Category Virtual Assistance on Demand

How long does a Virtual Assistant On Demand resource spend on a task?

This would depend on the nature of the task. We find that on average a Virtual Assistant On Demand resource spends about one hour on a task so this is our minimum flag-fall rate.

Work includes using the internet, making phone calls, downloading any related documents and task management. Task management is the time spent recording the details of your request and passing that information from one resource to the next. We do not count time spent not working on your task, for example if a resource needs to go on a break.

There are a few factors that can significantly change the amount of time that is tracked.

First, we get more efficient as we get to know you better and learn your preferences. We save your preferences and learn from your requests. Our staff are incentivised to create a great experience for your and to retain you as our client.

Second, you may be surprised by how often we must work through common roadblocks, such as broken websites, being put on hold, broken websites, drivers who are unable to find to your location, etc. Vaxtra completely handles all of these annoyances for you, and as you can appreciate, it all takes time.

Third, you can certainly control how much time Vaxtra spends by providing clear and concise instructions with illustrated examples (where relevant).

Can I use Vaxtra Virtual Assistant On Demand as a full-time or part-time employee on a specialised task?

Vaxtra Virtual Assistant On Demand service gives you access to our multi-tasking virtual assistants in the areas of PA, graphic design and web development/management. If you send us a request that requires a specialized set of knowledge (such as bookkeeping or sales) beyond this scope, or anything involving regular full-time or part-time work, we will refer you to our dedicated staff or project based option.

Can I get my Virtual Assistant On Demand resource to get on the phone with me?

Our Virtual Assistant On Demand resource service is meant to give you access to our multi-tasking virtual assistants team in the areas of PA, graphic design and web development/management tasks. In order to deliver the best productivity to you, we are unable to provide phone support feature at this time. All communication is done via chat support only. If you prefer phone support, please choose our specialized project based or dedicated full-time staff options instead.

What kind of tasks can I use Vaxtra’s Virtual Assistant On Demand for?

Anything related to the multi-tasking of virtual assistants in the areas of general PA assistance, graphic design and web development/management support.

Here are some real examples of requests people have made:

“I’ll be out of the office this week. Check my email and let me know if there’s anything urgent.”
“Call all those who attended my business event last weekend and thank them.”
“Organise an awesome venue for my team building event for next Friday.”
“Broke my leg ski-ing so I need you to re-schedule all my appointments for this week.”
“I need you to design a new promotional banner for me.”
“I need you to write a 500 word blog for my website.”
“I need you to implement a new slideshow on my website.”

Think of Vaxtra’s Virtual Assistant On Demand as your new personal assistant on tap. Your assistant is willing to work on just about anything in the areas of general PA assistance, graphic design and web development/management support (nothing illegal, of course).

It’s up to you to decide what you want to delegate so you can focus on the more important things in your life and business.