Archives February 2013

Pitfalls of Hiring Offshore Home-Based Virtual Staff

Many companies today are looking for ways to outsource their work and take advantage of the vast resources offered by staffing companies. The virtual staffing service is one of the best solutions available. However, there are a number of potential drawbacks when working with a home-based virtual assistant and it often ends up costing you more than you bargained for:

  • Loss of control and supervision

Companies face great challenges managing home workers and they are not able to monitor the performance of their home based virtual staff effectively.  They take great risks of having tasks not done in a timely manner or tasks or projects completed with poor quality output.

  • Technology breakdown

Literally, internet connection is the lifeline of every virtual assistant.  Issues like power outages, slow or no internet connection and phone connections that drop out are prevalent in the homes of developing countries. This greatly affects the efficiency of the home-based virtual staff.  The lost time as a result of such occurrences will leave you taking a big hit on your bottom-line.

  • Security issues

Virtual employees working from home will have direct access to confidential information/files which poses a great risk to any business. Installing software which takes screenshots of their home computer to monitor their activity is not the smartest solution either as it’s easy for home-based staff to access another computer. Plus, you would probably have to hire a full-time staff to go through all screenshots taken. Hiring office based virtual staff from a reputable virtual staffing agency will greatly minimize the risk through monitoring systems, management and signed confidentiality agreements. Just ensure the virtual staffing agency is incorporated locally to enforce the confidentiality agreements with the staff.

  • Lack of focus

This is another disadvantage when working with a home-based virtual assistant.  There are always distractions like sounds from vehicles passing on the street, a pet making noise, loud noise from the TV or stereo, kids playing, babies crying, phones ringing, and the list goes on.  Plain and simple, home-based staff are not able to focus thereby wasting valuable time and effort. You also risk your reputation going down the drain, if for example you have a home-based customer service staff on the phone with background noises.

  • Lack of Dedication and Loyalty

Most of the home-based virtual assistants not only work on a part-time basis but often have several clients on the go simultaneously so they don’t have the commitment and dedication needed in order to perform the task efficiently.  For your business to succeed, you need a firm commitment, dedication and discipline from your virtual employees which is very difficult to achieve in a home-based setting.

  • No support group

Anyone who has worked in an office or any other workplace has been accustomed to chatting with co-workers about work or just simply socializing. All of those social interactions is lacking in a home-based environment.  Home-based workers can’t get access to immediate help from co-workers who can brainstorm projects with them and come up with more creative solutions. There is also a sense of isolation which often results in demotivation and abandonment of the task.

The cost of having a home-based virtual assistant is lower than hiring an office-based staff managed by a professional company.  However, you should consider all the factors above. If you’re serious about protecting and building your business, then it’s a no brainer which path you need to take.

Why It Is Better To Outsource Web Design and Development

Creating a website is a tedious process, not to mention very costly.  The design of a website plays a significant role in online marketing and can greatly affect the number of visitors to the site.  Anyone would agree to that right?  Initially, many businesses preferred to develop their website in-house, only to realize that creating an effective website requires special skills which they practically don’t have.  This is where the need for outsourcing web design and development services was established.

Outsourcing Web Design and Development services can give any company a competitive edge over its competitors.  Below are the benefits that every company can gain through outsourcing Web Design and Development:

                Costs – Outsourcing greatly reduces costs since you only pay for the time spent on the project or you only pay for a flat fee for the entire project.

                Better Quality – Specialists assigned to the task are highly skilled and have extensive experience in web design and development that result in high quality web designs.        

               Time Savings – Web design and development is a very detail-oriented task that requires so much time.  Having this service outsourced saves the company valuable time and resources that can be focused on expanding the  business.

                Fresh Perspective/Ideas – Outsourcing web design and development brings new perspective and ideas that enhance a company’s marketing strategies.

                Low Risks – Working with an outsourced provider means working with an expert.  They have all the knowledge and expertise on projects to greatly reduce the risks.  Having the service outsourced also ensures that complex and delicate tasks like upgrades and security management are handled professionally and with utmost care.

                Exposure To Latest Technology – Web design and development firms are equipped with the latest technology and they are most likely to produce high quality, cutting edge websites.   Professional web developers can also determine the best technologies to use that can benefit your company.

The idea of outsourcing web design and development might be stressful if you have never outsourced a project before.  But the benefits that any company can get by outsourcing the service are huge and cannot be overlooked.  Just ensure you deal with an outsourcing company with office based web designers and developers to ensure you cut down on costs without compromising quality.