When we hire staff, our Australian management is involved in the recruitment process so the chances of a staff not understanding you are slim. The best way to curb any communication barrier is to illustrate your instructions clearly or feel free to approach your customer service rep to get assistance.
We do not have any long-term contract periods for our standard packages. Having said that, we trust that you are just as serious about your business as we are at looking at enhancing your business in the long-term. As with all recruitment, it takes commitment, energy and time from both you and us to make it a rewarding relationship.